Customer Charter

Our Commitment: Excellence in HealthCare Our Pledge:

  • We ensure a cheerful, courteous and efficient response to all our customer enquiries.
  • We create and maintain a clean and professional appearance at all times.
  • We complete all given tasks on time in a safe, workmanlike manner with pleasant and helpful attitude.
  • We listen to our customers very carefully and understand their need.
  • We will answer all their questions completely and with integrity.
  • We will resolve their complaints or disagreements quickly and professionally.
  • We will plan our work so that they can get the best possible service.
  • We will communicate adequate information to our customers and colleagues.
  • We will continuously improve our skills so to offer them a better service.
  • We will always act to give customers the best of services in Kuwait.